IT Support for Care Homes

IT Support for Care Homes in Somerset and Dorset

Care homes never close, and neither do the systems your staff rely on. DP-Solutions provides dependable IT, Wi-Fi, security and phone systems for care homes and care groups, with practical support for the Data Security and Protection Toolkit.

IT support in a care home setting

Experienced with care providers

We support care organisations including A and S Care Home Limited and The Knoll Care Home.

DSPT support

Help putting the right security measures and evidence in place for your toolkit submission.

Wi-Fi that reaches every room

Reliable coverage for digital care records, staff devices and residents across the whole building.

IT engineer working on-site

IT for care homes

Technology that supports the people providing care

Modern care depends on technology: digital care records and medication systems on handheld devices, Wi-Fi throughout the building, secure email for working with GPs and local authorities, and phones that families and professionals can always get through on.

DP-Solutions supports care homes and multi-site care groups with all of it. Our engineers, based in Yeovil, Glastonbury and Wells, look after devices and networks, keep systems secure and backed up, and plan any work around shift patterns so care is never disrupted.

Care providers with NHS or local authority contracts are generally expected to complete the Data Security and Protection Toolkit. We help you put the technical safeguards in place and pull together the evidence it asks for.

“DP Solutions have been a great support with all of our IT and Telecommunication needs. They have been responsive, professional and efficient, enabling us to run our care homes smoothly and effectively.” Stacey Witt, Operations Manager, A and S Care Home Limited

“They assisted us with installing whole-home Wi-Fi and updating our telephone system, making the process smooth and straightforward. The team was professional, helpful, and knowledgeable throughout.” Manny, Director, The Knoll Care Home

Why care providers choose us

Support that fits around care, not the other way round

In a care home, IT problems quickly become care problems. Our support focuses on reliability, security and keeping disruption to an absolute minimum.

Planned around shifts

Upgrades and maintenance scheduled at times that suit your home and your staff.

Consistent across sites

For care groups, the same standards and setup across every home, managed in one place.

Plain-English compliance help

Clear guidance on DSPT, data protection and security without the jargon.

Care home IT FAQ

Common questions from care providers

Answers to the questions care home managers often ask us.

Can you help us complete the DSPT?

Yes. We help with the technical side of the Data Security and Protection Toolkit, including secure device configuration, backups, access controls and patching, and help you gather supporting evidence.

Our Wi-Fi does not reach every room. Can you fix that?

Yes. We survey the building and design Wi-Fi coverage for staff devices, care record systems and residents, including older buildings with thick walls and extensions.

Do you support care groups with more than one home?

Yes. We support multi-site care groups with consistent networks, security and systems across each location.

Will IT work disrupt residents or staff?

We plan work around your routines and shift patterns, and most day-to-day support is done remotely without anyone needing to stop what they are doing.

Ready to Talk?

Looking for dependable IT support for your care home?

Talk to us about your home or care group and we will suggest the most sensible next step. Or call 01935 478099.