Hosted and on-site systems
Practical support for hosted telephony, 3CX and business phone systems already in use.
Connectivity & Telephony
Business telephony that fits the way you work
DP-Solutions helps businesses across Somerset, Dorset and the South West stay reachable with practical telephony support, clearer call handling and sensible system change. From the DP-Solutions Hosted Phone System and 3CX to Panasonic, BT, Avaya and Nortel systems already in use, support is shaped around how your organisation communicates.
Users, numbers and changes
Help with extensions, handsets, call routing, number moves and sensible day-to-day adjustments.
Connectivity considered too
Telephony, broadband and office-network changes reviewed together rather than as separate faults.
Modern telephony, practical support
Hosted telephony, 3CX and support for the systems already in place
Business phone systems do not stand alone. Numbers, users, handsets, broadband, internal networking and office moves all affect whether calls are handled cleanly day to day.
DP-Solutions helps businesses take a sensible approach to telephony: support what is already in place where that remains practical, improve the setup where it is holding the business back, and move to a modern hosted solution when the time is right. That can mean the DP-Solutions Hosted Phone System, 3CX Business Phone Systems, or structured support around Panasonic, BT, Avaya and Nortel environments already in use.
Practical systems that fit the business
Calling, users and day-to-day changes should feel manageable for staff rather than like another technical chore.
Support for new and existing platforms
Hosted systems and 3CX can be covered clearly, while Panasonic, BT, Avaya and Nortel setups already in place can still be supported accurately.
Connectivity and telephony considered together
Broadband, internal networks and phone-system changes often affect the same working day, so they should be reviewed together.
See What We Help With
Telephone support built around the way businesses actually communicate
From hosted platforms and 3CX to extensions, number moves and legacy-system support, these are the telephony areas businesses most often need practical help with.
Current solutions and supported systems
Modern telephony when you are ready, accurate support for the systems you already use
The goal is not to force every business into the same route. Some organisations need a cleaner hosted setup now, while others need dependable help with a system that is still part of the working day.
DP-Solutions Hosted Phone System
DP-Solutions' current hosted business telephony offering gives businesses a modern route for calling, call routing, voicemail, users, extensions and flexible working without being tied to an ageing on-site system.
Hosted calling shaped around daily operations
A sensible option where teams need reliable business numbers, easier changes and clearer call handling.
Moves, changes and day-to-day support
Users, handsets, extensions, voicemail, hunt groups, call routing and number changes kept manageable as the business evolves.
3CX Business Phone Systems
3CX remains an important modern option where a business needs a flexible phone platform with practical call handling and support that still fits the wider network and communications environment.
A modern system when 3CX genuinely fits
Useful where businesses want a clearer path for users, devices, remote working and structured telephony change.
Telephony reviewed with the wider connection
Phone-system change works better when broadband, internal networking, site moves and related IT support are considered alongside it.
Existing systems we can still support
Businesses do not always need to replace a phone system immediately. DP-Solutions can still help with current or older Panasonic, BT, Avaya and Nortel environments where practical support, configuration changes or migration planning are the real need.
Nortel is positioned here as legacy-system support only, not as a modern recommendation.
Telephone systems we support
These are supported systems and platforms relevant to this page. They are not presented as Technology Partners unless separately verified elsewhere on the site.
Legacy Nortel support remains available where an existing environment still needs practical help, diagnostics, moves or migration planning.
Connectivity and telephony together
Reliable calling depends on more than the phone system alone
When businesses rely on calls reaching the right people, the supporting connection matters too. Changes to broadband, internal networking, office layout and remote working can all affect telephony outcomes.
DP-Solutions takes a joined-up approach so hosted telephony, 3CX, existing platforms and the wider connection are considered together. That helps reduce disruption, especially during moves, upgrades or when faults appear across more than one system.
Clearer call handling
Numbers, routing and staff availability can be reviewed together so the system works more sensibly day to day.
Better support during change
Office moves, new users, device swaps and hosted migration planning are easier when telephony and connectivity are not treated separately.
One practical relationship across communications
Businesses benefit when phone support sits alongside wider IT and connectivity help rather than being fragmented across multiple suppliers.
Customer Proof
Support that keeps business communication dependable
When telephony matters to the working day, the value is not only in a system being installed. It is in support that keeps communication dependable over time and helps businesses plan their next change sensibly.
“
Dear Paul and the team This is a timely point with all the current outage of the new and old MOT system crashing for several days where we wish to extend our sincere thanks for the excellent service you are providing to us. As a small company with less than 30 employees our diverse business is run 24 hours a day and relies on web based systems of communication from our Blue chip clients who demand back up redundancy plans in the event of any internet or hardware faults that may occur. To date your company has always provided a seamless service to our IT & Telephone systems even when we have created the problem ourselves, top guys.
Connected services
Telephony works best as part of wider business support
Phone systems are often shaped by the same working environment as IT support, networking, Microsoft services and cyber-security. These related services are worth reviewing together.
Connectivity & Telephony FAQ
Common questions before you get in touch
If you are reviewing a business phone system, supporting an older platform or planning a move to hosted telephony, these are the practical questions businesses often ask first.
What is the DP-Solutions Hosted Phone System?
It is DP-Solutions' hosted business telephony offering for organisations that need modern call handling, users, numbers and business communications managed more cleanly over time.
Can you support our existing Panasonic, Avaya, BT or Nortel system?
Yes, where practical. DP-Solutions can help businesses keep existing systems working, make sensible changes and plan migration when an older platform is no longer the right fit. Nortel is handled here as legacy-system support rather than as a current recommended platform.
What is 3CX and when is it relevant?
3CX is a business phone platform that can be a strong fit where a business needs flexible call handling, users, extensions and a more modern route for communications. Whether it is the right answer depends on the wider environment and the way the business works.
Can we keep our existing business numbers?
Often yes. Number retention and porting can form part of a hosted move or wider telephony change, depending on the current setup and the route being taken.
Can you help with users, extensions, handsets and call routing?
Yes. Day-to-day support often includes changes around staff, devices, voicemail, hunt groups, auto attendants, call flows and the practical details that keep calls reaching the right people.
Do phone systems depend on broadband and the wider network?
Yes. Telephony performance is often shaped by broadband quality, internal networking and the wider office environment, which is why DP-Solutions considers connectivity and telephony together where needed.
Ready to talk?
Need clearer business telephony or support for the system you already have?
If your business needs help with hosted telephony, 3CX, existing phone systems, users, numbers or a sensible migration path, talk to DP-Solutions.
